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5X Racing FAQ
We have an awesome section of our website that is devoted strictly to Technical data and Information (including Technical FAQ's) regarding Mazda vehicles, specifically the Miata. We call it the "Technology and Information Center" and it is located here: http://5xracing.com/pt-1303-5x-racing-technical-information.html
You can find everything within our knowledgebase there, and if we don't have it on there it's because we either have not gotten around to updating it, or we haven't been asked that question before! Please pay the Tech and Info center a visit as you might find some very interesting things that will help you out.
5X Racing is a small family run online business and trackside retail/racecar rental/support business. Our online Race Shop is open 24/7 for orders, but our physical hours of operation are: Monday - Friday, 9am - 5pm. All orders and inquiry emails are processed within this time frame normally, and this is the timeframe that we have our phone lines open. We race at least once a month, so occasionally we take off on the Friday leading up to a race, unless it is a local race. Please check our Schedule for current race dates.
Contacting us is easy. If you:
5X Racing is a very small company, and only has one full time employee. Brittany is available by phone in our office most of the day, however frequently she is not available to answer the phone because she is either at our shop, or out of the office. Please respect our business hours of 9am-5pm M-F, we will not answer the phone before 9am or after 5pm or on the weekend no matter how many times you call! We actually are more receptive to emails rather than phone calls as we both work heavily off of mobile phones that receive all of our business emails.
Oftentimes we are out racing as well, in which we will be closed on the Friday prior to the race weekend. Please refer to our Events calendar for specific race dates and dates that we will be closed.
For Order information and to order over the phone: 407-504-SPEC between the hours of 9am-5pm M-F est
For Technical Support Email John using the "Contact Us" form on our site, or email: email@example.com with your specific question
We are currently an online only business, however we do perform a very limited amount of shop work for certain Mazda Miata related work. Some of our more common services are available on our online store here: http://5xracing.com/c-202810-shop-services.html
We also perform Miata based race car setup and alignments on an appointment basis. We do not do regular service work and routine repairs on cars as we are not certified mechanics, however if you have a race or track related job you need done we can perform this work on an appointment basis. One stipulation that we have is we do not perform the work under the 5X Racing business name, all work is performed by John Adamczyk, and payment must be made out to John personally in either cash or check before the job. We also require that the vehicle can be left at our personal shop for an extended amount of time, as we do not work in our shop full time, just at nights and on weekends. Here is a list of our shop rates and jobs we are willing to perform:
Shop rate: $25 an hour
We are also partnered with several Miata related shops that can provide service work and used parts in your area, please refer to the following partners if we are not able to meet your needs:
ATTN: Esteban Rodriguez
2779 Old Dixie Highway
Kissimmee, FL 34744
Tel: (407) 808-7064
Treasure Coast Miata
ATTN: Wes Saunders
13678 S.E. Flora Ave.
Hobe Sound, FL 33455
ATTN: Steve Bertok
1475 Old Dunbar Rd
West Columbia, SC 29172
Tel: (803) 261-7629